Help Center / My Account
Help Topic

My Account

Use these guides to manage purchases, quotes, returns, favorites lists, invoices, payments, statements, profile information, addresses, credit cards, passwords, sales rep information, and support cases.

Recommended path for managing your account

Follow these steps when you need to review account information, billing tools, settings, or saved resources.

1

Choose the account area

Start in My Account and select Purchases, Returns, Favorites, Billing, Settings, My Sales Rep, or Cases.

2

Review or update details

Use the available tools to view records, make payments, manage lists, update settings, or review cases.

3

Contact support when needed

If an account tool does not answer your question, contact Deppmann support for help.

Guides in this topic

Choose a guide below for step-by-step instructions.

Purchases Beginner

Purchases overview

Review purchase history, order status, tracking, reorder actions, PDFs, cancellations, returns, and invoices.

Estimated time: 5 minutes
Open Guide
Quotes Beginner

Quotes overview

View quote history, quote statuses, expired quote actions, quote PDFs, and quote-to-order options.

Estimated time: 4 minutes
Open Guide
Returns Intermediate

Returns overview

View return history, create returns, review return statuses, and access RMA forms.

Estimated time: 5 minutes
Open Guide
Favorites Beginner

Manage favorites lists

Create, edit, delete, and add favorites lists to your cart.

Estimated time: 4 minutes
Open Guide
Billing Beginner

Invoices and payments overview

View invoices, filter open and paid invoices, make payments, and access invoice PDFs.

Estimated time: 5 minutes
Open Guide
Transactions Beginner

View transaction history

Review accounting transaction types, statuses, and filters to locate financial related account activity.

Estimated time: 3 minutes
Open Guide
Statements Beginner

Print, download, or email a statement

Use statement tools to download or email account statements.

Estimated time: 3 minutes
Open Guide
Settings Beginner

Update profile, email, addresses, and password

Manage profile fields, email preferences, address book, credit cards, and password updates.

Estimated time: 5 minutes
Open Guide
Sales Rep Beginner

Find your sales rep contact information

Locate your Deppmann sales rep contact information inside the portal.

Estimated time: 2 minutes
Open Guide
Cases Beginner

Support cases overview

View existing support cases, interact with case updates, review statuses, and start new cases.

Estimated time: 4 minutes
Open Guide
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Supporting information

Helpful reminders for this topic.

My Account is your account hub

Use My Account for order history, billing, settings, lists, returns, and support cases.

Keep settings up to date

Maintaining accurate contact, address, and payment information helps reduce delays.

Support is still available

If you are unsure how to update account information, contact Deppmann customer service.

Common questions

Answers to questions customers often have in this topic.

Where do I see past purchases?

Purchase history is located in My Account under Purchases.

Can I update my password?

Yes. Password updates are available from the Settings area of My Account.

Where do I find invoices?

Invoices are available under Billing in My Account.

Still need help with your account?

If these guides do not answer your question, our team is ready to help with purchases, billing, settings, returns, favorites, and support cases.