Update Profile, Email, Addresses, and Passwords
Use Settings in My Account to review and update profile information, manage your email address and preferences, maintain address-book information, and change your password.
Some account information may require Deppmann assistance to change. Contact customer service if a field is locked, an email change affects login access, or account-level information needs to be updated.
Before You Begin
Log into your individual portal account before changing profile or security information.
- Use your own portal login rather than a shared account.
- Have the correct business email and address information available.
- Use a secure, unique password.
- Review changes carefully before saving.
Steps
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Open My Account
Select My Account from the portal navigation.
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Open Settings
Select Settings to access profile and account preferences.
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Review Profile Information
Open Profile Information and update the fields that are available to you.
- Confirm your name and contact information.
- Review phone or other editable fields.
- Save changes before leaving the page.
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Update your email address
Contact Deppmann to update the email address field since this cannot be changed directly.
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Review Email Preferences
Open Email Preferences to review available communication choices, including newsletter opt-in when offered.
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Review your Address Book
Open Address Book to review available addresses and update or add information when permitted.
- Confirm company and location names.
- Check street, city, state, ZIP code, and contact information.
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Update your credit cards on file
Use the Credit Cards option to update the credit cards on file.
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Update your password
Use the Update Password option to create a new secure password.
- Use a unique password.
- Do not share it with coworkers.
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Save and verify your changes
Save the updates, then revisit the section or log in again if needed to confirm the changes took effect.
Tips
Password recovery and portal notifications depend on the email address on file.
Do not share passwords or use another employee's account.
Accurate address information helps reduce shipping and billing issues.
Company-level billing or account changes may require customer-service assistance.
Common Questions
Where do I update my profile?
Open My Account, select Settings, and choose Profile Information.
Can I change my email address?
Contact Deppmann to update your email address on file.
Where do I manage email preferences?
Open Email Preferences in Settings.
Where do I manage addresses?
Use the Address Book section in Settings.
Can I change my password while logged in?
Yes. Use Update Password in Settings.
What if I need to change company-level account information?
Contact Deppmann customer service.