Find Your Sales Rep Contact Information
Use the My Sales Rep area in My Account to quickly find the contact information for the Deppmann sales representative associated with your account.
Your Deppmann sales representative remains an important resource for product selection, applications, projects, and account support. The portal is designed to make it easier to reach the right person, not replace that relationship.
Before You Begin
Log into the portal using the customer account for which you want to find sales-rep information.
- Confirm that you are signed into the correct account.
- Remember that different locations or account relationships may have different representatives.
- Use Customer Service when your question is transactional or when the listed sales rep is unavailable.
Steps
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Open My Account
Select My Account from the portal navigation.
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Select My Sales Rep
Open the My Sales Rep section.
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Review the contact information
Review the displayed sales representative's name and available contact information.
- Use the listed email address for non-urgent communication.
- Use the listed phone information when available.
- Save the contact information to your address book if helpful.
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Contact your sales representative
Reach out when you need help with product selection, applications, project planning, system questions, or other sales support.
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Use Customer Service when appropriate
For order status, returns, invoices, portal issues, or general support, you can also contact Deppmann customer service.
Tips
Make sure you are signed into the customer account you want help with.
Sales representatives are a resource for selection, sizing, systems, projects, and solutions.
Customer service can help with orders, portal questions, returns, and other transactional needs.
Save the sales rep information in your phone or email contacts.
Common Questions
Where is My Sales Rep?
Open My Account and select My Sales Rep.
Why might another employee see a different sales rep?
Sales assignments may vary by account, location, territory, or responsibility.
What should I contact my sales rep about?
Product selection, applications, projects, system questions, and sales support.
What if my listed sales rep information looks wrong?
Contact Deppmann customer service so the account can be reviewed.
Can I still call Customer Service?
Yes. The portal and sales-rep information are additional resources, not replacements for customer service.
