Training and Support for the Deppmann Customer Portal
Learn how to log in, search products, create quotes, place orders, manage invoices, and get support. The portal is designed to make your work easier—but our helpful team is still just a call (or click) away if you need us.
Find answers by task, feature, or account area.
Popular help articles
Start with the most commonly used training topics.
How to log in for the first time
Step-by-step instructions for first-time sign-in, password setup, and account access questions.
How to create and send a quote
Learn how to generate a quote, email it, download it, or convert it to an order.
How to check price & availability by location
Review pricing, availability, and location-specific quantities from one place.
How to see the status of an order
Quickly find open orders, see order status, locate tracking information, and quickly reorder items from previous purchases.
How to start a return request
See how to create returns, review statuses, and access printable or emailable return documents.
How to pay an invoice online
Walk through open invoices, payment methods, and downloading or emailing invoice PDFs.
Browse by topic
Organized around the most common customer tasks in the portal, from first-time login to quotes, orders, billing, and support.
Getting Started
Learn where to log in, how to bookmark the portal, and how to set up your account for the first time.
- Portal URL and bookmarking
- Desktop shortcut help
- First-time login instructions
- Password reset and forgot password
Quotes & Ordering
Step-by-step help for building quotes, converting quotes to orders, and completing checkout.
- Create a quote
- Email or download quote
- Convert quote to order
- Review cart and checkout
Products & Pricing
Find items quickly and understand pricing, availability, and inventory by location.
- Search bar tips
- Products & Brands menus
- Price and availability tool
- Inventory by location
- Placing an order
Order Management
See past order status, track shipped orders, initiate quick returns, and easily reorder from past transactions.
- See past orders
- View order status
- Track open orders
- Initiate returns or reorders
My Account
Manage purchases, returns, favorites lists, invoices, payment methods, and settings.
- Purchase history and tracking
- Return requests
- Invoices and statements
- Profile and password updates
Contact Deppmann
The portal is here to make things easier, but your sales rep and customer service team are still here to help.
- Live Chat
- Phone support
- Email support
- Support cases
Still want to talk to someone?
Absolutely. The portal is not a replacement for customer service or your sales rep. It is one more way to get what you need, faster.
Live Chat
Get real-time help while using the portal.
Phone Support
Talk directly with our team when you need personal assistance.
Email Support
Send questions or requests to our team.
Support Case
Open and track issues directly in the portal.
Recommended first steps for new users
- Log in for the first time and update your password.
- Learn how to search products and check price & availability.
- Practice creating a quote before placing your first order.
- Review purchase history, invoices, and support options.
Use the portal with confidence
The Deppmann portal is here to help you move faster, find information more easily, and manage your account online - on your time. If ever the portal does not meet your needs, our team is still in place and ready to help.
Self-service when you want it
Search, quote, order, pay invoices, and review purchase history any time.
People support when you need it
Customer service, sales reps, and support channels remain available.