Getting Started with the Deppmann Customer Portal
Start here if you are new to the portal. These guides walk you through logging in, bookmarking the portal, managing passwords, requesting access, and understanding the homepage.
Recommended path for new users
Follow these steps if you are using the portal for the first time.
Log in and secure your account
Access the portal, sign in with your provided credentials, and update your password.
Bookmark the portal
Save the portal URL or create a desktop shortcut so you can return quickly.
Learn the homepage
Review quick jump buttons, navigation, search, live chat, and common account tools.
Guides in this topic
Choose a guide below for step-by-step instructions.
Where to log in and bookmark the portal
Find the portal URL, bookmark it in your browser, and create a desktop shortcut for fast access.
Open GuideHow to log in for the first time
Use your provided username and temporary password, then reset it to a secure private password.
Open GuideHow to reset or recover your password
Reset your initial password or recover access if you forget your password later.
Open GuideRequest or revoke employee account access
Learn how to request access for new team members or remove access for employees who no longer need it.
Open GuideHomepage walkthrough
Review quick jump buttons, navigation menus, search, and live chat support from the portal homepage.
Open GuideSupporting information
Helpful reminders before you begin using the portal.
Have your login ready
You will need the username and temporary password provided by Deppmann or your account administrator.
Use your own account
Each employee should use their own login. This helps keep account access secure and easier to manage.
Support is still available
If the portal does not answer your question, contact Deppmann customer service or your sales representative.
Common questions
Answers to questions customers often have in this topic.
What if I cannot log in?
Use the password reset option first. If that does not resolve the issue, contact Deppmann support for help with account access.
Can multiple employees use one login?
Each employee should use their own account. If additional employees need access, request new accounts for them.
Does the portal replace my sales rep?
No. The portal gives you another way to get information and complete tasks, but your Deppmann sales and customer service teams are still here to help.
Still need help with this topic?
If these guides do not answer your question, our team is ready to help. Use live chat, phone, email, or submit a support case through the portal.