How to View Purchase History
Use Purchase History in My Account to review previous sales orders, see order details, check status and tracking, download documents, reorder items, start a return, or view related invoices.
The portal gives you convenient access to past purchases, but Deppmann customer service and your sales representative remain available if you cannot find an order or need more detail.
Before You Begin
Log into your Deppmann customer portal account before starting.
- Confirm that you are signed into the correct customer account.
- Have the sales order number, purchase order number, project name, or approximate order date available when possible.
- Remember that available actions may vary depending on the order status.
- Contact Deppmann if an expected order does not appear.
Steps
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Open My Account
Select My Account from the portal navigation.
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Open Purchase History
Choose Purchase History to see prior sales orders.
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Find the order
Use the available list, filters, order number, purchase order number, or date information to locate the order.
- Confirm the sales order number.
- Review the order date and total.
- Open the order that matches your project or purchase.
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Review the order details
Open the sales order to review line items, quantities, current status, and available tracking information.
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Use the available quick actions
Depending on the order, you may be able to reorder items, download or email the sales order PDF, cancel an eligible purchase, start a return, or view the related invoice.
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Return to Purchase History as needed
Use Purchase History as your central record for past portal-visible purchases.
Tips
The sales order number is often the fastest way to locate a specific purchase.
Your own purchase order number can help distinguish similar orders.
A single order may contain items with different status or shipment timing.
The order details may already contain the status, tracking, documents, or invoice information you need.
Common Questions
Where is Purchase History?
Open My Account and select Purchase History.
Can I see order status from Purchase History?
Yes. Open the sales order to review the current status and line-item details.
Can I reorder from a previous purchase?
Yes, when the reorder action is available for the order or individual line items.
Can I start a return from Purchase History?
Yes, when the return action is available.
Can I download the sales order?
Yes. Use the available PDF download or email action.
What if an order is missing?
Confirm that you are logged into the correct account, then contact Deppmann if it still does not appear.