Help Center / Order Management / Download or Email a Sales Order PDF
Step-by-step guide

Download or Email a Sales Order PDF

Use Purchase History to open a sales order and download or email a PDF copy for your records or internal sharing.

Estimated time: 2 minutes Topic: Order Management Best for: Portal users
Remember: Our team is still here to help

The portal provides quick access to sales order documents, but Deppmann customer service remains available if you need a corrected document or clarification.

Before You Begin

Log into the portal and locate the sales order you want to share or save.

  • Have the sales order number or purchase order number available.
  • Confirm the correct customer account.
  • Review the order before distributing the PDF.
  • Use download if you need to send the file to a different recipient.

Steps

  1. Open Purchase History

    Go to My Account and open Purchase History.

  2. Find the sales order

    Locate the order and open its details.

  3. Review the order

    Confirm the order number, customer, items, quantities, and other key information before sharing the document.

  4. Download the PDF

    Select the available Download PDF action and save the file to your computer or device.

    • Use a clear file name.
    • Store it in the appropriate project or purchasing folder.
    • Open the PDF after downloading to confirm it saved correctly.
  5. Email the sales order

    Select the available Email action to send the sales order electronically.

    • Confirm where the portal sends the document.
    • If a different recipient is needed, download the PDF and email it manually.
    • Check spam or quarantine folders if the email does not arrive.
  6. Return to Purchase History when needed

    You can retrieve the sales order document again later from the same order record.

Tips

Verify the order before sharing

Make sure you are sending the correct sales order.

Use download for external recipients

Downloading gives you control over who receives the document.

Use consistent file names

Include the sales order or PO number.

Keep the PDF with project records

This makes future order follow-up easier.

Common Questions

Where do I find the sales order PDF?

Open the sales order from Purchase History and use the available document action.

Can I download it more than once?

Yes. Return to Purchase History and download it again.

Can I send it to a different email address?

If the portal does not allow a different recipient, download the PDF and send it from your own email.

What if the document looks incorrect?

Contact Deppmann before relying on the document.